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III. System Maintenance & Security Knowledge
|
score
|
|
Do you understand how programs and data differ
and how they are organized, stored and accessed?
|
|
|
Do you know how to back up data using backup
utilities or zip drives?
|
|
|
Do you know how to use and maintain an
up-to-date anti-virus program to check programs and files for
viruses?
|
|
|
Do you know what to do if you think your
computer is infected with a virus?
|
|
|
Do you know what computer practices put you at
risk for virus infection?
|
|
|
Can you diagnose and correct common
hardware/software problems using self-help resources (manuals,
online help, windows troubleshooter)?
|
|
|
Can you remove programs that are not used via
the add/remove programs feature and do you know how to install
or upgrade an application?
|
|
|
Do you understand why temporary files are
created and how to delete them?
|
|
|
Do you know how to add new hardware such as
scanners, mouse, keyboards, monitors, palm pilot, modem, etc?
|
|
|
Do you know how to perform basic system
maintenance using system tools (eg, scan disk, disk cleanup,
disk defragmenter)?
|
|
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TOTAL SCORE System Maintenance & Security
Knowledge
|
|
